Training
Consultancy
Tactical Problem Solving
Level 2 SIA Door Supervision.
A Security Industry Authority mandatory course for all frontline door supervisors. This qualification is required by law prior to applying for a
license to work in certain sectors of the security industry. It equips operatives with the knowledge and skills to deal with daily challenges.
Topics Covered:
4 Modules covering; Common Security, Door Supervision, Conflict Management & Physical Intervention.
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Private Security industry
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Communication and customer care
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Legislation in the Private security Industry
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Health & Safety
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Fire safety
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Emergency Procedures
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Arrest
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Searching
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Drugs
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Preservation of a crime scene
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Conflict Management
BTEC Level 3 Award in the Delivery of Conflict Management Training (QCF)
This qualification is designed to provide training for people who wish to teach
Conflict Management skills. It is aimed at tutors who have already completed some generic training qualification, such as Preparing to Teach in
the Lifelong Learning Sector, and who now require a more specialist qualification, for example to teach Conflict management skills to door
supervisors, security guards or other customer services.
Topics Covered
Managing Conflict in the Workplace when Dealing with Customers,
Service Users or the Public
Delivering Scenario-based Conflict Management Training
Course Duration: 5 Days
Course Duration: 5 Days
Searching. Incl. Person, Vehicle and Building
This Course is designed for any Security (Events)/Corrections/Law enforcement organisation. Statistics show that searching or having a
searching policy/procedure in place is the one of the safest, most effective ways of dealing with illegal substances or weapons which may have a
significant security risk to your organisation.
Topics Covered
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Legislation
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Interpersonal skills
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Systematic search of a person/vehicle/buildings
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What is an offensive weapon?
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Hand held metal detector
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Preservation of evidence
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Evidence reporting
Course Duration: 4 Days
Control & Restraint.
The physical restraint of another person should be seen as a last resort. All other means of De-escalation should have been exhausted. This
course provides operatives within an organisation to control a violent person effectively and safely for all concerned. It is recognised as one of the
most reliable and effective methods for planned Interventions where lethal force is not an option.
Topics Covered
Legislation
Medical Implications
Report Writing
Proportionality
Conflict Management
Communication
Roles and Responsibilities of the team
Control of the violent person in various positions
Tactical use of equipment – shield, baton
Movement
Relocation
Course Duration: 5 Days
Non-pain compliant Control & Restraint.
In some organisations the use of pain to stop a violent attack or outburst may not be appropriate. Techniques have been developed to control
these individuals by using restraining methods that do not provide pain as the motivating factor to stop the violence.
Topics Covered
Managing Challenging Behaviour
Medical Advice
Managing an Incident
Physical Restraint
Use of Force Report Writing
Course Duration: 5 Days
Conflict Resolution.
This course explains how conflict situations can be managed and prevented by effective communication skills. Conflict occurs when people
experience a problem and this triggers responses. Conflict Management is very much about problem solving.
Topics Covered
Legislation
Common flashpoints
Reducing the risk of violence
Preventing conflict
Communication skills
Behaviour
Physiological effects
Post incident reporting
Course Duration: 1 Day
Tactical Handcuffing
This course provides staff with the knowledge of the working principles of how to use Handcuffs safely and effectively.
Topics Covered
Identify the types of Handcuffs in use.
Identify the risks associated with the use of handcuffs.
Understand the Health & Safety implications with Regard to the use of handcuffs.
Understand the Law in relation to handcuffs as a Use of Force option.
Apply Handcuffs in a Safe and Effective Manner.
Course Duration: 2 Days
Personal Safety
This course is aimed at giving people the confidence to effectively recognise violent impact factors and disengage from an aggressor. This course
is not designed around martial arts but quick easy to learn techniques that have been tested operationally. This course is intended for people who
work in environments where conflict may occur and who have roles that require personal safety considerations.
Topics Covered
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The course provides staff with knowledge of Use of Force law, Common Law, Section 3
Criminal Law Act 1967 and Self-defence under law
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How our physiological state is affected when threatened with violence.
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How communication skills can aid your escape.
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Physical breakaway skills.
Course Duration: 1 Day
Tactical Public Order/Civil Unrest Training
With the on-going problem of Public Order/ Civil Unrest/Riot. It is essential that the Police/Prison Officers are able to deal effectively with this
problem. The ability to deal with hostile crowds, using accepted good practices from around the world, gives the general public confidence and
respect in their Police/Prison Service. This training gives the delegates confidence to respond rapidly and effectively in dealing with such problem
activities.
Topics Covered
Conflict Management
Tactical Communications
Unit Formations
Shield Drills (Running Lines / Cordons)
Skirmish lines
Road Junction Tactics
Enclosed Space Tactics
Baton with Shield Drills
Dealing with Violent Persons
Force Escalation
Dealing with Petrol Bombing
Fire Safety
Arresting Techniques
Emergency Aid (Officer Down)
Use of Tear Gas / Less Lethal / Firearms
Course Duration: 3 Weeks
Method of Entry (MOE)
Available to selected staff. For specialist spontaneous house, building entries & pre-planned operations such as anti-terror raids, multi-premises
and where the use of specialist equipment is required.
Officers will have an appreciation of recces, building construction and selecting the most effective, safe means of entry.
Topics Covered
Reconnaissance
Planning
Aperture Identification
Colour coding
Building construction
Recognition features
Kinetic tools
Glass
Hydraulic tools
Course Duration: 1 Week
Btec Level 3 Emergency Response Team – Crowd control
A team of selected personnel who are to be deployed at an event to provide a rapid and early response to any incident where there is potential
for conflict to escalate
Topics Covered
What is a Conflict Incident Response Team?
Dynamic Risk Assessment.
Positive Approach to Crowds.
Core Tactical Skills.
Physical Interventions.
The Team.
Moving Through Crowds.
Vehicle Transport.
Problem Solving?
Actions following an Intervention.
Course Duration: 2 Days
Defensive Driving Techniques
This course is available to students who hold a full valid driving licence for a minimum of one year. The course will teach defensive driving
techniques as taught to UK Police and other Agencies. Additional elements can be included such as 4x4 off road, convoy patrols, anti-hijack and
offensive driving. Route planning and other tactical options will also be included in the course.
Topics Covered
Vehicle inspection and preparation.
Cockpit drill
A calm, positive attitude to driving
Correct seating position
Moving off and stopping
Correct use of the controls
Hazard perception and planning
Using the System of Car Control taught by the UK Police driving schools
Other Topics Available
4x4 including vehicle recovery.
Vehicle convoys on all types of roads
All elements of anti-hijack driving, both defensive and offensive. As taught to Protection
Officers of the Royal Family and HM government
Course Duration: 2 Weeks
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Delivery in Excellence
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